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Quilters Quest Frequently Asked Questions

Below we have answered our most frequently asked questions. Please feel free to ask us if there is anything else we can help you with.

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What are your Opening Hours?

We no longer have a shop open to the public. You can place an order online at anytime day or night. Please Contact Us if you have any questions or queries or if you would like us to give you a call.

What Information do I Need to Order a SewEzi table?

When ordering a SewEzi Portable or Grande Sewing Table we need to know the machine make and model number. If you're unsure of the model number, we might ask you to email us a picture of your sewing machine to help us work it out.

Will my Sewing Machine Fit into a SewEzi table?

The SewEzi Portable can fit most sewing machines, including the Bernina 7 series. There are a few very wide machines that will not fit, this is very rare. Some larger machines, such as the Janome 9400, will only fit in the SewEzi Grande and some wide machines will only fit in the recently launched Grande GL. The GL is a special top, designed for the Grande, that allows very wide machines, for example the Brother Dream Machine, to fit. We have inserts to fit nearly all sewing machines and in the rare circumstance that we don’t have one on file that fits we will make one. We have customers using Singer Feather Weights that are 80 years old through to the new super large Bernina 890.

Can a SewEzi Table be Used with More than one Sewing Machine?

Yes, you can use a SewEzi table with different sewing machines, you may need to purchase additional pre-cut inserts and a Quick-Change Set. The Quick-Change system allows the table to cope with varying height differences in sewing machines. There is a great variation between sewing machines, their height and free arm shapes all vary between brands and also within brands.

Will the Knee Lift on my Sewing Machine work in a SewEzi sewing table?

Yes, you should be able to use the knee lift with the SewEzi table. In some cases, if the knee lift is not adjusted correctly it may move too far to the right and touch the table leg. Some sewing machine knee lifts have an adjustment on the knee lift bar where it goes into the machine and some have the adjustment internally, you will need to ask your sewing machine service person to adjust it for you.

Will my Serger / Overlocker Fit into a SewEzi table?

There are two ways SewEzi sewing tables can accommodate a serger / overlocker. Firstly, you can place the serger / overlocker into the cut out in the top of the table (just like a normal sewing machine), most older model serger / overlockers will fit however some of the newer models are just too large for this method. Secondly, purchase a SewEzi Solid Insert to fill the cut out in the top of the table. Once this gap is covered over a serger / overlocker can sit on top.

Can a SewEzi Grande be taken to Classes and Retreats?

Yes, the SewEzi Grande's size and weight mean it is not as easy to move around as the Portable, but it can still be folded up and relocated. The recently launched accessory ‘SewEzi Grande Mobile’ allows you to put this table on wheels and make your Grande portable!

Can I move my SewEzi Portable or Grande with the sewing machine in it?

We do not recommend moving your SewEzi table with the sewing machine in it. Always remove the machine before moving the table. Moving the table with the machine in it risks damaging both the table and the sewing machine.

The Leg Hinges on my SewEzi Table are too Tight, how can I fix this?

If the hinges are too tight, do not try and force them by pulling hard on the leg as this can damage the connection to the top. Use a silicon spray or other lubricant on the folding part of the hinge and operate the hinge by straightening it out in the centre. Sometimes new hinges are tight, but they will free up after several openings.

Why does my Insert Not Fit my Sewing Machine?

The most common reason that an insert does not fit is because the attachment on the free arm has not been removed. The SewEzi acrylic inserts are designed to fit the free arm once any extensions, attachments, accessory boxes have been removed. Check to see if parts of the free arm pull off, usually they slide out or click off. Please get in touch if this does not solve the problem.

How much Backing Fabric & Wadding do I Need?

We recommend adding 6" to the final measurements of your patchwork quilt top - for example, if your quilt measures 76" x 88", we recommend your backing piece should measure at least 82" x 94" - those extra few inches will allow you to put the layers together more easily and for any shrinkage during the quilting process. It is always better to have too much than too little!

Can you Explain how I Order Different Quantities of Fabric & Wadding?

Quilters Quest fabric and wadding is sold online in multiples of quarter metres. Simply enter the amount you require in the Qty (Quantity) box. For example, let's say you want to buy 3 meters of a 108” extra wide backing fabric, simply enter '12' in the quantity box (12 x ¼m = 3m), this means you will be sent a piece of fabric measuring 120" x 108" (3m x 2.75m).

order table

My Sewing Machine Sits too High or too Low, how do I adjust it?

You can adjust the height of your sewing machine in relation to the acrylic insert by adding or removing the plastic spacers. This is achieved by adding or removing the little plastic spacers (discs) threaded onto the white posts that attach the sewing machine platform. There are 3mm spacers and 1.5mm spacers for fine tuning the height.

Why does the Number on my Acrylic Insert not Match the Model Number on my Sewing Machine?

The four-digit number on the acrylic sewing machine insert is a SewEzi code and does not relate to the make and model of your sewing machine.

What is the Minimum Amount of Fabric & Wadding I can Buy?

Our minimum cut is 25 centimetres (approximately 10 inches).

Do you send Free Samples?

We do not send out free samples.

When will I Receive my Order?

We will post online orders for fabric and wadding on the next available working day. SewEzi orders will be sent via courier as soon as you confirm a date for delivery, we use a 2-day service for SewEzi table deliveries.

Do you Ship to Off-shore Islands?

Yes we ship to the islands around the UK & Ireland. For SewEzi Tables please contact us first to obtain a shipping quote. Get a Shipping Quote.

Should I Pre-Wash my Extra Wide Backing Fabric and Wadding?

We recommend that you pre-wash fabric only if you are going to wash the finished project at some stage. You must NEVER pre-wash your wadding, it should only be washed after your project has been quilted. Opinions on pre-washing fabric are wide and varied; there are pro’s and con’s to both sides of the argument but ultimately it is entirely up to you. Fabric is pre-washed to remove excess dyes and to pre-shrink the fabric - a 100% cotton project could shrink by approximately 3% when washed.

If you are going to prewash your fabrics here are some very basic rules: Always test a small sample of your fabric to see what effect, if any, there will be. Separate light and dark fabrics. Small scraps or strips should be placed in a pillowcase to reduce unravelling and tangling. Use a mild detergent with NO fabric softener. Use a short, gentle cycle at 30 degrees or less. When drying fabrics, it is important to iron them before they have completely dried. Finished projects containing both light and dark fabrics are best washed in cold water to prevent colours transferring. Pre-washing rich fabrics could cause the colour to fade slightly. Pre-washing will also alter the feel of your fabric.

Why Should I use the Long Arm Quilting Service provided by Quilters Quest?

Yvonne has been practicing the craft of longarm quilting for many years and has a computerised longarm quilting machine. Your pieced top will be professionally longarm quilted with no need for marking or basting.

Yvonne has an extensive range of continuous line quilting patterns designed to interlock; these will not look like row upon row of the same pattern but will fill your quilt top from top to bottom and from side to side with a beautiful design. The computer software on our Statler long arm quilting machine offers 1000s of distinctive designs.

I hear Yvonne always talking about the importance of a scant ¼" seam allowance. What is this?

A scant ¼” seam is one of the most fundamental elements of patchwork so get this right and you’re on your way to perfect blocks! To sew a scant ¼” seam allowance you need to sew a tiny fraction less than the full ¼”. The reason for this is that a small amount of fabric is taken up when pressing.

To test your seam allowance, sew three strips of fabric together that are 1½” wide, press the seams and then measure the centre strip – it should measure exactly 1” between the seam lines. On many machines it is possible to move the needle position to get your scant ¼” seam.

Try it!

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