- All prices are displayed in Pounds Sterling and are inclusive of VAT @ 20% where necessary; VAT is not added for customers outside the European Union.
- Most measurements are displayed in inches, for example, 42" means 42 inches, unless otherwise stated.
- All measurements are approximate.
- All our normal width patchwork fabric is 100% cotton and is between 42” and 44” wide (106cm – 112cm) approximately, from selvedge to selvedge, unless otherwise stated. Extra-wide fabric is 108" wide.
Placing an Order
Simply browse through our shop, click on any items you wish to buy, if necessary select the fabric cut and quantity required (see the table below), and add them to your Shopping Cart. When you have finished browsing, click on ‘Proceed to Checkout’; you will then be asked for a few details that we need to complete the order process. You will be sent a confirmation email to let you know that we have received your order.
| ¼m | ½m | ¾m | 1m | 1¼m | 1½m | 1¾m | 2m | 2¼m | 2½m | 2¾m | 3m | 3¼m | 3½m | 3¾m | 4m | |
| Quantity | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 |
You are making an offer to buy goods when you place an order with us. In the unlikely event that those goods are no longer available, we will advise you of this as soon as possible, your money will be refunded if no alternative solution can be found, and there will be no contract between us.
Quilters Quest has a shop open to the public, this means that occasionally we may run out of stock on an item before our online store has been updated. In the unlikely event that this does happen we will do our utmost to re-stock the item as soon as possible; offer appropriate alternative goods; or issue a full refund. We will contact the customer to discuss the alternatives as soon as possible.
Credit Card Security
We do not collect or store any personal data in relation to credit cards. This is all handled by 2checkout & Paypal.
Privacy Policy
Quilters Quest promises not to share buyers’ information with any 3rd parties. Cookies are used on our online shop to keep track of the contents of your Shopping Cart; to store your details if you 'Register' with us; and to store delivery addresses. We are governed by the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Returns Policy
You have the right to change your mind and claim a full refund (including postage) up to the point where you receive our goods. After you receive our goods you have 7 working days (beginning the day after you receive our goods) to inspect them and, if they are not suitable, return them for a full refund. All we ask is that the goods are in their original condition, unused, unwashed and in their original packaging.
More detailed information is available at:
http://www.consumerdirect.gov.uk/after_you_buy/buying_at_home/returning-cancelling/
At Quilters Quest we make every effort to ensure that all our products are delivered to our customers in perfect condition. A full refund will be given if an order is less than satisfactory. Please call or email us if you have a problem with an order that arrives damaged or below standard and we will do our utmost to rectify the situation as quickly as possible.
Pre-washing
We recommend that you pre-wash fabric only if you are going to wash the finished project at some stage. Opinions on pre-washing fabric are wide and varied; there are pro’s and con’s to both sides of the argument but ultimately it is entirely up to you. Fabric is pre-washed to remove excess dyes and to pre-shrink the fabric - a 100% cotton project could shrink by approximately 3% when washed.
If you are going to prewash your fabrics here are some very basic rules:
- Always test a small sample of your fabric to see what effect, if any, there will be.
- Separate light and dark fabrics. Small scraps or strips should be placed in a pillowcase to reduce unravelling and tangling.
- Use a mild detergent with NO fabric softener.
- Use a short, gentle cycle at 30 degrees or less.
- When drying fabrics it is important to iron them before they have completely dried.
- Finished projects containing both light and dark fabrics are best washed in cold water to prevent colours transferring.
Pre-washing rich fabrics could cause the colour to fade slightly. Pre-washing will also alter the feel of your fabric.
